When you signed up you provided your Credit Card. Payments will automatically be made every billing cycle using your chosen payment method.
After an order has been placed, you will receive an email containing the username and password for TV application. Most of the time within a few hours you have all the info you need, however please allow us up to 24 hours, sometimes we get overloaded with server support, customers and orders.
Setting up TV is very simple and takes minutes to do. With every purchase we provide a full set of instructions on setting up the application.
If you have an internet connection, it will work. It does not matter where you are located, you still will receive all channels mentioned here.
We recommend at least 10mbps, some people however have reported that with 5mbps and even 3mbps have faced no issues at all.
Please understand we do not control any of the feeds on any of the server. We can simply provide you access through a portal to receive service from 3rd party service providers. Keep in mind that every channel and every feed has to be streamed from multiple offshore servers worldwide to get to you. Because of this complexity, sometimes the connections are not stable due to weather, storms, or satellite outages. The service provider knows about the channel outages as soon as they happen and always works to resolve problems in a timely fashion. Please be patient and check in on the channel as it will eventually be resolved.
The best way to explain this and the complexity of how your TV service is delivered, is by understanding how the service works. A channel is recorded live and the feed is resent over the internet. There are always variables in streaming anything especially in TV service. There are several factors that could cause this. The source of the feed could have frozen. The path the feed took through the internet could have had problems. Your own internet connection might have had a momentary blip, or even your own internal connection could experience packet loss to a small degree depending on your setup. Because of all these factors, we simply cannot guarantee any channel or any feed based on how many factors are involved that are completely out of our control.